|
For the delivery of your storage unit, we ask you to carefully follow the guidelines outlined below:
 Remouve the damaged storage unit from the assembly
(hard drive, RAID systems-please include the card for these systems...)
Print
out the cut-out label with your adress and 
stick it on the hard drive.
Carefully wrap the unit in antistatic material if it's available.
If not, use foam, bubble wrap or something similar.
Half fill a box with a cushioning material such as foam, plastic,
bubble wrap or something similar.Place the unit and cover it in more material until it's completely protected.
Close the box, seal it, print out the cut-out label with our
adress and stick it on the box so that it's clearly visible and not subject to deterioration.
Send it to us via your usual express courier service.
As soon as we have received your unit, we will send you the
diagnosis and quote for the data recovery.At this moment you can decide if you want us to continue with the data
recovery process.
|
