www.rcprodeurope.com

Customer Agreement

-Tariffs
-Price diagnoses

Your data are invaluable and you want to recover them.
You took note of the procedure of packing and forwarding of your storage unit, under the heading "sending".

You must join to your parcel the payment corresponding to the option of speed of diagnostic which you will have chosen for dealt with of your hard disk (2).

Diagnostic:

Indeed, as of reception of your hard disk and according to the mode of selected service {(N), (U), (P) or (UP)}, we deal with it and carry out a complete diagnosis [ physical control of the disc, analyzes recoverable files, (not checking of integrity of the files) ].

- This analysis is without obligation of result, because of the nature of work.
- If your support requires to be open; you must give us the authorization of it (1).(champ to be validated by "yes" in the form on line).


IN THE EVENT OF POSSIBLE RECOVERY:

We inform you, by email, of the detail of the recoverable data (you receive "screen impressions" or a list of the repertories or files recoverable).

Two solutions arise at you:

1) YOU DECIDE to carry out the recovery of your data, it is enough for you to turn over us the photocopy of the estimate with the mention "read and approved, good for agreement", to date, sign or seal of company.

In certain cases, the data recovery of a hard disk requires the use of a second identical disk in all points to the first. You can either provide it to us or to leave the care to find it. In this case the cost of the supply suggested in the estimate under the heading with "Option HD" will be invoice to you.(see form field on line)

After acceptance of the estimate, you commit yourselves regulating of it the final amount and cash at the delivery date of the recovered data increased 7 working days. Any complaint will be null and void 15 working days deadline as from the date of reception of the invoice, the postmark attest. Any delay of payments will involve, in accordance with the law n° 92-1442 of the 31/12/92 of the penalties of 1,5 % of the amount per month.

In the event of dissension for the attribution of the terms of our conditions, the compétant court is that which the premises concern of undertaking RC PRODUCTION limited liability company.

2)YOU DON'T WISH to carry out the recovery of your data. We return you your hard disk.
The expenses according to the mode of selected service {(N) (U) (P) or (UP)} of assumption of responsibility of your disc are preserved to cover the cost of reforwarding, analysis and assumption of responsibility of the disc which were carried out (dealt with detailed at the beginning of the Customer Agreement and on the board).

(1)the manufacturer warranty disappears. (2)this sum won't be restored. (3) Normal process. (4)this disk will be probably made unusable.

The fact of clicking on the button "I agree" mean that you accept this Customer Agreement. Supplement our online form then.